Welcome to Thumbs Up Plumbing, the premier 24/7 plumbing and drain cleaning service for all residents within Rhode Island. Your privacy is paramount to us. This Privacy Policy outlines the types of personal information we collect from our customers, how we use it, and the steps we take to ensure its protection.

Information Collection, Use and Sharing

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via email in the future to tell you about new products or services, or changes to this privacy policy.

Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others. Again, the statistics contain no personal information and cannot be used to gather such information.

Information We Collect

• Full Name: To personalize our communication and services.
• Full Address: For the purpose of scheduling, dispatching, and providing our services.
• Mobile Number: To contact you directly for service scheduling, updates, or urgent matters.
• Email Address: To send confirmations, updates, and occasional promotions, with your consent.
• How You Heard About Us: To understand our reach and improve our marketing efforts.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any
• Change/correct any data we have about you
• Have us delete any data we have about you
• Express any concern you have about our use of your data

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally-identifiable information. The computers/servers in which we store personally-identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time, and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, please contact us immediately.

Consent

By using our website and services, you consent to our Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Thumbs Up Plumbing

support@thumbsupri.com

(401) 369-9020 

Effective Date

This Policy was last modified as of 04/04/2024. This version of the privacy policy replaces and supersedes any prior privacy policies applicable to the Site.